Legal notice
Service provider
FeedUnder (www.feedunder.com) is a service of Byteway LLC, a limited liability company organized in the United States. For any question about the service, this notice or your data, write to the support address shown on this page.
What FeedUnder is
FeedUnder collects public social media posts and news about the topic you ask for and delivers the measured data —date, author, content, metrics and original link— through the REST API, the MCP connector and the dashboard.
FeedUnder does not produce opinions or conclusions: your own model, or you, interpret the data. Linked content belongs to its authors and to the platforms where it was published.
Terms of use
By using FeedUnder you agree to:
- Not use the service for unlawful purposes, to harass or monitor specific individuals, or to breach the terms of the source platforms.
- Keep your API keys secret and tell us if you believe someone is using them without permission. You can revoke them at any time from the dashboard.
- Respect the copyright and image rights of the content you look up.
Credits
Research runs consume credits. Credits are reserved when a research run starts and settled against the queries actually made; the unused part returns to your balance.
Liability
Data comes from third-party sources and may be incomplete, outdated or become unavailable. The service is provided “as is”, with no guarantee of continuous availability. To the extent permitted by law, Byteway LLC is not liable for decisions made on the basis of the data delivered.
Intellectual property
The FeedUnder brand, the website design and the service software belong to Byteway LLC. Third-party marks shown (TikTok, Instagram, X, Reddit, YouTube, Claude, ChatGPT and others) belong to their owners and are cited only to identify sources and compatible clients.
Privacy policy
Data controller
Byteway LLC is the controller of the personal data processed in FeedUnder.
What data we process
Only what the service needs:
- Account data: email address, name and, if you sign in with Google or another provider, the identifier that provider gives us.
- Usage profile: the niche and positioning you enter during onboarding, used to guide research.
- API keys: we store only a hash and a prefix to recognize them, never the full key, plus the last-used date.
- Research: the topics and parameters you request, their status, the results and the credits consumed.
- Technical data: access and error logs produced by the servers while handling requests.
What we use it for
To create and secure your account, run the research you request, keep track of your credits, show you your history and resolve issues. We do not sell your data, do not use it for advertising and do not install analytics tools or tracking cookies.
Who we share it with
With the providers that run the service, each with only what it needs:
- Authentication service: sign-in and account management.
- Hosting: the website, the API and the connector.
- Database: hosted in the European Union.
- Processing: servers that run the research, in the European Union.
- Data providers: they receive only the search terms of each research run, never your account data.
Data from public posts
Reports contain data that authors published openly on social media (username, text, metrics and link). FeedUnder processes it to deliver it in the report and keeps it with the research run so you can look it up again. If you are the author of a post and want it removed from our reports, write to the support address.
How long we keep it
For as long as your account is open. If you close it or ask us to delete it, we erase your account data, profile, keys and research runs, except what the law requires us to keep.
Your rights
You can ask us for access to your data, its correction, its erasure, a portable copy, or that we stop processing it, by writing to the support address. If you are in the European Union you can also lodge a complaint with your country’s data protection authority.
Changes to this policy
If we change what we do with your data we will update this page and the date above. If the change is significant we will notify you beforehand.
